ELiquid Depot | Pure Vape - Melbourne, Florida

Alex Ushiro

There are dividers at the counter, and the place is very clean.
First time here, and if I am in the area again I know where I am going. I arrived a little before closing time and was greeted by a charismatic gentleman. He kept it simple and helped me get exactly what I needed, and at a great price.

I was surprised at how good the service is. (many of us have been to those shady places that can make you feel uncomfortable wondering if you are spending too much or if this is even what you need. You certainly get the opposite feelings here.)

After my purchase I had a slight issue with the product (user error!) He was willing to sit down with me and figure it out.

The location can seem off-putting being down some side roads. Believe me, it is worth the extra few minutes of travel.

Inventory may seem light compared to other stores but from what I saw it seems they keep to the essentials which sounds great to me.

Kimpossible

I have been buying my ejuice for yrs at pure vape they have a great selection and there prices are fantastic and the staff is very friendly.

T R

Awesome. I went in here today (5/11/15) with an issue I was having with my Aspire Atlantis. I was basically fixed on buying a new tank and I even said this to the employees. To my amazement, they fixed my tank despite the fact that they knew I was going to buy another tank if this tank didn't work. Any other place would have told me it is broken and had me buy another tank.

Great customer service. I have been a regular here for almost two years and I will remain that way as long as they keep up the great work. I dont mind spending my money here because I know that they try their best to ensure we have the best quality products in our pockets.

Thanks folks.

Tony Reynolds

Arthur is the go to guy here. Very knowledgeable and friendly. They also have the best prices in town in my opinion.

Mary Sparkman

I only trust Pure in West Melbourne and the added bonus of amazing customer service from Kyle! I have been in a few times (in the mornings) and talked with workers that understood my questions or issues but didn't seem knowledgeable about what exactly to do. Then I met Kyle! This guy knows his stuff! When I got a new mod for Christmas, he showed me exactly what I was doing wrong and I haven't been misfiring since. He's never tried to oversell me (that's so annoying). I mentioned in conversation that I was having to recharge my battery twice a day and he recommended a single charging doc that has been a game changer! I recently burned out a coil when I was replacing it and I didn't want to take any chances messing up my last coil so I flew up there and he changed it out with no hesitation. I was in and out in under 5 minutes. I was so impressed with how he's helped me these past few times, I feel it's important that he be recognized as a valuable employee! He is respectful, helpful, and wicked funny. I definitely want Pure to know they have an amazing employee that keeps customers coming back and I refer everyone I know that vapes to see him in the afternoons. I live closer to the Pure on Palm Bay Rd but it's worth the extra 2 miles to know I have someone that will answer every question I have and knows what they are talking about. Pure fan always!
Thank you!
Mary S.

Roger Thompson

GREAT customer service! Good juice. I stopped in yesterday because I an out of juice and I am from out of town. The juice I purchased was Heidelberg and it is great. The clerk was a young lady with dark hair. Great customer service! I gave 5 stars based on that. Only negative is that the ebook site button to register does not work. I placed an order anyway but you need to get the Web site fixed. That's big turnoff.

Ryan Haldeman

I recommend this place to anyone! 4 days ago I went to another shop and bought a kit, the guy was money hungry and would sell me anything he possible could. Turns out he sold me a battery that was too powerful for my mod and was causing it to overheat. I went online and found this place, and decided to stop in to see if they could help. 2 young guys helped me out and fixed my issue, I had to buy a new tank which is OK. They didn't try to sell me anything I didn't want or need, didnt lie or try to sucker me into something I wasn't ready for, and they were polite making me feel welcomed and in my comfort zone. All in all I am VERY happy with this shop and plan on going back.

Deryk Link

Highly recommended. I went in not knowing what was wrong with my tank, taylor and kensley happily assisted me in swiftly finding and resolving the issue. In my experience with the service industry you don't get happy and motivated customer service like this everywhere. These two ladies are an outstanding asset to a great store. Thanks again.